The Effect of FlexiTime on Employee Performance in Financial Institutions in Kericho Town

Abstract

Job design is a process that entails putting together specific duties and responsibilities to create a variety of tasks that define the duties and responsibilities for individuals to carry out in their day to day work. Job design is very crucial for individual satisfaction and employee performance. It also ensures that a job is done efficiently, economically, reliably and safely. Therefore, the main purpose of this study was to find out the effect of flexitime on employee performance in financial institutions in Kericho town, Kenya. With the financial institutions struggling with challenges such as increased operating costs and downsizing, they have adopted some job design strategies whose effect on employee performance has not been established. The study adopted a descriptive survey research design and to achieve the study objective further, inferential statistics was utilized using the Pearson correlation to establish the relationship between the employee performance against flexitime. Mixed-methods approach was used by doing a census on the target population of 29 financial institutions and stratified the financial institutions into categories. Convenience sampling was done one each from Human Resources, Sectional Heads, Cashiers and Operations Manager per institution per strata where a sample size of 116 respondents was obtained. Questionnaires were used and a response rate of 73.3% was realized. Validity was ensured through subject matter experts whereas a reliability coefficient of 0.801 was established through Cronbach’s alpha coefficient. The study findings indicated that flexitime had a strong positive association with employee performance of the financial institutions within Kericho County since it had a coefficient of 0.657 (r=0.657, p=0.000). Therefore, the study concludes that flexitime significantly affected employee performance in financial institutions in Kericho town. The study highly recommends the improvement of the use of flexitime work arrangement in the financial institutions. The study forms a useful reference material that will be used by institutions to develop more effective job design strategies that shall enhance employee performance and satisfaction and inculcate the useful attributes of technology use. It will further broaden the scope of performance appraisal and help regulatory institutions and agencies in policy development and formulation.