Abstract:
Job design is a process that entails putting together
specific duties and responsibilities to create a variety of tasks that
define the duties and responsibilities for individuals to carry out in
their day to day work. Job design is very crucial for individual
satisfaction and employee performance. It also ensures that a job
is done efficiently, economically, reliably and safely. Therefore,
the main purpose of this study was to find out the effect of
flexitime on employee performance in financial institutions in
Kericho town, Kenya. With the financial institutions struggling
with challenges such as increased operating costs and downsizing,
they have adopted some job design strategies whose effect on
employee performance has not been established. The study
adopted a descriptive survey research design and to achieve the
study objective further, inferential statistics was utilized using the
Pearson correlation to establish the relationship between the
employee performance against flexitime. Mixed-methods
approach was used by doing a census on the target population of
29 financial institutions and stratified the financial institutions into
categories. Convenience sampling was done one each from
Human Resources, Sectional Heads, Cashiers and Operations
Manager per institution per strata where a sample size of 116
respondents was obtained. Questionnaires were used and a
response rate of 73.3% was realized. Validity was ensured through
subject matter experts whereas a reliability coefficient of 0.801
was established through Cronbach’s alpha coefficient. The study
findings indicated that flexitime had a strong positive association
with employee performance of the financial institutions within
Kericho County since it had a coefficient of 0.657 (r=0.657,
p=0.000). Therefore, the study concludes that flexitime
significantly affected employee performance in financial
institutions in Kericho town. The study highly recommends the
improvement of the use of flexitime work arrangement in the
financial institutions. The study forms a useful reference material
that will be used by institutions to develop more effective job
design strategies that shall enhance employee performance and
satisfaction and inculcate the useful attributes of technology use.
It will further broaden the scope of performance appraisal and help
regulatory institutions and agencies in policy development and
formulation.
