Abstract:
Emerging issues such as Covid-19, inflation, cheap imports, and political instability have
affected most manufacturing firms, requiring them to adopt internal capacity building. Sugar
firms in Kenya are among those facing challenges such as resource constraints and
management issues, which have resulted in poor production. To address these challenges, it
was essential to develop unique capabilities through capacity building, coupled with
appropriate transformative leadership, to enhance the productivity of sugar companies. The
goal of this study was to evaluate capacity building, transformational leadership, and
productivity of sugar companies in Kenya. In particular, the study assessed the relationship
between employee capacity building and productivity; determined the relationship between
knowledge management capacity building and productivity; determined the relationship
between innovation capacity building and productivity; and examined the relationship
between organizational capacity building and productivity of sugar companies in Kenya. The
study further assessed the moderating effect of transformational leadership on the
relationship between capacity building and the productivity of sugar companies in Kenya.
The study was grounded in several theories, including human capital theory, institutional
theory, theory of action, theory of change, dynamic capability theory, and transformational
leadership theory. The study adopted a positivist research philosophy and correlational
research designs. Census of all the target population of 218 managers working in 8 sugar
companies in Kenya was used in the study. Primary data was gathered through the use of a
structured questionnaire. Using Cronbach's alpha coefficient, the internal consistency of the
research tool was evaluated; ideally, a threshold of 0.7 and above was used. Similarly, the
instrument's validity was enhanced through an extensive literature review and consultation
with human resource subject experts. Mean and standard deviation was utilized with
frequencies as descriptive statistics. The data used inferential statistics which includes
Pearson correlation and multiple linear regression analysis. The findings revealed that
employee capacity-building practices, achieved through training, induction, motivation, and
employee retention, positively impacted the productivity of sugar companies. However,
periodic reviews on employee motivation were lacking. Moreover, knowledge management
capacity-building showed a statistically significant relationship with productivity, suggesting
a need to enhance knowledge management systems, retrieval, and acquisition in sugar
companies. Similarly, innovative capacity-building was found to have a significant
relationship with productivity, driven by improved ICT resources and innovation in product
packaging, though process and production innovation required improvement. Organizational
capacity-building also positively correlated with sugar company productivity, attributed to
flexible organizational structures and operational restructuring. Upgrading organizational
systems with modern technology was deemed necessary. Additionally, transformative
leadership moderated the relationship between capacity-building and organizational
productivity, emphasizing the importance of leadership in enhancing organizational
performance. Ultimately, the study concluded that there was a statistically significant
relationship between capacity-building and organizational productivity, moderated by
transformative leadership.