Abstract:
This study aimed at improving school performance through performance
management: A critical review. Performance management as a
management process is designed to link the organisational objectives
with those of individual employees in such a way as to ensure that the
individual and corporate objectives are as far as possible met. It is a
systematic process of planning work and setting expectations,
continually monitoring performance, developing the capacity to perform
and periodically rating performance. Performance management involves
taking desirable and effective actions that are a critical link between a
school’s work output and outcomes aimed at facilitating efficiency and
effectiveness. Managers must also interact with a variety of colleagues,
peers, and co-workers inside the organisation. Understanding attitudinal
processes, individual differences, group dynamics, intergroup dynamics,
organisation culture, and power and political behaviour can help
managers handle such interactions more effectively. This paper was
based on library research, where literature regarding performance
management was reviewed. Based on KPI’s theory, the paper demarcated
performance management, explicated the four main stages of
performance management, elucidated features of a successful
performance management system and finally offered suggestions on
how schools can improve their performance by adopting a successful
performance management model.
