The Effect of Team Learning On Performance of Commercial Banks in Nakuru and Kisii Counties, Kenya

Abstract

The purpose of this study was to determine the effect of organizational learning dimensions on performance of banking institutions in Kenya in selected commercial banks in Nakuru and Kisii Counties, Kenya. The study sought to determine the effect of team learning on organizational performance of the banking institutions. The study design employed was a cross-sectional using a sample of 257 employees from a population of 776 employees. A questionnaire was used to collect data from the selected respondents. Descriptive statistics and inferential statistics were used to analyse the data. The results indicated team learning had a significant positive relationship with organizational performance (R2= 0.254) 25.4%; (β1=0.089, p=<.05). Based on the β-values it can be concluded that team learning contribute positively to improved performance within the banking sector. The study recommends that bank management should reward employees for their outstanding performance and collaboration in team working and also create platforms that will give the employees a fair chance to participate and contribute to the organization’s vision. The study further suggest that similar study should be done on other sectors in Kenya for instance the public sector and findings be compared to establish if there is consistency on the effect of organizational learning dimensions on performance. The information gathered from this study will benefit all the banking managers, researchers, human resource practitioners, employees and other organizations who may find the findings to be useful as a source of knowledge and benchmark for implementation of organizational learning programmes in relevant situations.