Though Public services enjoy monopoly status, government sector lags behind in its attempt to improve service delivery. Reasons cited for service delivery protests in developing economies include poor service delivery. ...

Goal setting is one of the practices used in performance appraisal of human resource. It is used by managers in organizations to evaluate employees’ performance in relation to certain pre-set criteria and objectives ...

Procurement has become an integral part of organizational performance and it is drawing increased attention from top to lower management levels. Despite shrinking budgets, procurement professionals are responsible for ...