An investigation of student’s attitude towards use of chatbot technology in Instruction: the case of Knowie in a selected high school

Abstract

A chatbot named Knowie was implemented on a platform based on the open source software Ubuntu, Python, JDK, and PyAIML. A class of students was then given an opportunity to ask questions of and chat with the bot on a topic they were being taught in class over a period of four weeks. They then completed a questionnaire after the intervention with items designed to determine their attitude towards their experience and to elicit their suggestions on how the chatbot could better be improved and used to suit their requirements.