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Now showing 1 - 5 of 13

Recent Submissions

Climate Change in East Africa. A Layman’s Perspective on the Effects of Climate Change in East Africa
(Sentam Research and Publishing, 2025-11-15) Adam K. arap Chepkwony; Issa Nduku Etemesi
The Moderating Effect of Training On the Relationship Between Quality Management Practices and Service Delivery in Public Universities in Kenya
(UoK, 2025-11) Lawendi P. Chepkoria
Quality Management Practices (QMPs) have been adopted globally to improve service delivery in organizations. However, the effectiveness of these practices in improving service delivery remains uncertain, despite the adoption of various approaches such as Total Quality Management, Service Delivery Charters, and ISO certification. Based on this gap, the study sought to examine the moderating effect of training on the relationship between quality management practices and service delivery in public universities in Kenya. The study was guided by the following research objectives: to examine the moderating effect of training on the relationship between customer involvement, customer feedback, transformative leadership, and service delivery and to determine the moderating effect of training on the relationship between quality management practices and service delivery in public universities in Kenya. The study adopted Ishikawa’s theory, Deming theory and Crosby theory. The study was anchored on cross-sectional research design. The target population comprised 35 public universities in Kenya. To obtain the desired sample, cluster sampling was used to group regions where ISO-certified universities are located. Random sampling was then used to select one university to represent each region within every cluster. The Yamane Taro formula was applied to calculate a sample size of 287 respondents which comprised Deans of Schools, Heads of Departments, Quality Assurance Officers, ISO Coordinators, and student leaders. The respondents were purposively sampled and a questionnaire was used as the primary data collection tool. Validity was ensured through reviews by supervisors and experts from the Department of Education, Administration, Planning, and Management to confirm both content and face validity. A pilot study yielded a Cronbach's alpha coefficient of 0.782, exceeding the acceptable threshold of 0.7 an indication that the data collection instrument was highly reliable. Collected data were screened, coded, entered, and analyzed using SPSS version 26. Both descriptive and inferential statistics with multiple regression were applied in data analysis. The findings revealed that customer involvement (β = .064, p = .000 < 0.05), customer feedback (β = .073, p = .000 < 0.05), transformative leadership (β = .048, p = .001 < 0.05), and quality management practices (β = .037, p = .026 < 0.05) significantly influence service delivery. The results indicate that training enhances the effectiveness of institutional mechanisms such as participatory planning, timely feedback, transformational leadership, and performance monitoring. These results are significant in understanding how public universities in Kenya implement quality management practices and training to enhance service delivery for students, faculty, staff, and other stakeholders. The study concludes that while core quality management practices significantly contribute to improved service delivery, their impact is amplified through structured and continuous training. Therefore, universities should institutionalize regular staff capacity building, inclusive engagement platforms, modern feedback systems, and leadership development programs aligned with global quality assurance standards. Training must be viewed not as a one-time event but as an ongoing investment in human capital, ensuring sustainable improvements in service responsiveness, efficiency, and stakeholder satisfaction.
Savings and Credit Association Model and Financial Empowerment of Members in Kericho Community Development Trust, Kenya
(UoK, 2025-11) Isaac Kiprono Ruto
Communities are expected to be financially stable with the existence of improved financial systems. Currently, there are various financial institutions, financial markets and financial instruments where communities can trade to enhance their financial empowerment. Subsequently, introduction of Accumulated Savings and Credit Association (ASCA) was perceived to serve as a mechanism for building resilience in times of emergencies or shocks for communities in Kenya; Kericho County included. Nonetheless, the ASCA component recorded the highest percentage of 45% on loans in arrears in Kericho County as reported in the Kericho Community Development Trust (KCDT) financial report of 2022. This implies that loans were largely not paid. Consequently, this investigation sought to examine the relationship between ASCA component and the financial empowerment of members in KCDT, Kenya. The study specifically sought to: examine the relationship between saving component and the financial empowerment of members in KCDT, Kenya; establish the relationship between loaning component and the financial empowerment of members in KCDT; determine the relationship between share-out component and the financial empowerment of members in KCDT; investigate the relationship between security component and the financial empowerment of members in KCDT. The study adopted null hypotheses in a thematic order. This investigation focuses on the vulnerable group theory, public goods theory and the high-cost view theory. This investigation adopted a mixed methods approach incorporating correlational research design and cross-sectional descriptive research design. This exploration targeted 380 group members from 14 active groups. Krejcie and Morgan formula was adopted in sampling 191 group members. A semi-structured questionnaire, an interview guide and a data collection matrix were used for data collection. The study adopted both descriptive statistics and inferential statistics. However, thematic analysis was used for qualitative data. The study found that the savings component had a significant positive relationship with financial empowerment (p = 0.216). In addition, the loaning component had a significant positive relationship with financial empowerment (p = 0.000). However, the high loan delinquency rates (40.1% PAR > 30 days) hindered the ability to maximize the benefits of loans. The share-out component showed a significant positive relationship with financial empowerment (p = 0.032). The security component had a significant positive relationship with financial empowerment (p = 0.000). Furthermore, inflation had a significant moderating effect on the relationship between ASCA components and financial empowerment (p = 0.000). The study recommends promoting voluntary savings alongside compulsory contributions to enhance financial discipline and empowerment. To address high loan delinquency rates, stronger loan recovery mechanisms, financial counselling and improved credit assessments are suggested. Financial literacy training should be offered to improve loan management and planning. The share-out system should be re-evaluated and modified to better align with members‘ financial goals. Additionally, while continuing to use savings as collateral for loans, the trust should diversify collateral options and ensure loans are disbursed to members with solid repayment capacity to maintain sustainability.
Renarrating The Kenyan Nation: An Analysis of Third- Generation Kenyan Fiction
(UoK, 2025-11) MongareT. Mogoki
This study examined the literary concerns of Third-generation Kenyan authors, positioning their works as a thematic and stylistic departure from first- and Second- generation writers. While earlier generations focused largely on corruption, postcolonial disillusionment, and the stagnation of national development, this study explored how contemporary authors articulate the evolving notion of Kenyan nationhood. The research was motivated by the relative scarcity of critical scholarship on this emerging generation of writers whose works mirror Kenya’s shifting political, cultural, and social realities. The analysis focused on three selected novels: Of Pawns and Players (2018) by Kinyanjui Kombani, Nairobi Heat (2009) by Mukoma wa Ngugi, and The Dragonfly Sea (2019) by Yvonne Adhiambo Owuor. The objectives were to explore how these writers re-narrate contemporary issues affecting the nation, to examine the nature of language employed in engaging with the Kenyan nation, and to analyze the narrative techniques used to depict the complexities of national identity. The study was guided by three research questions: What issues are re-narrated in the texts? How is language used to address the Kenyan nation? Which narrative techniques are employed to represent the nation’s complexities? The study adopted narratology as its principal theoretical framework, drawing on Roland Barthes’ (1977) structural semiotics and Prince’s (1988) postclassical narratology to analyze narrative structure, language, and technique. A qualitative methodology was employed, with primary data drawn from the novels and secondary data from critical literature on Kenya’s socio-political context. Data were examined through content analysis, and findings were presented discursively. The analysis revealed that the selected authors foreground pressing contemporary issues such as identity crises, systemic crime and corruption, shifting gender dynamics, and the impact of technology and social media on public discourse. The study also found out that language functions as both a stylistic and ideological tool, blending diverse registers that reflect Kenya’s multilingual and class-divided society. The study findings contribute to African literary scholarship by mapping the changing contours of Kenyan fiction and demonstrating how contemporary narratives reflect, critique, and shape national consciousness.
Characterization and determinant factors of critical illness and in-hospitalmortality of COVID-19 patients: A retrospective cohort of 1,792 patients inKenya
(Biosafety and Health, 2022-06-27) Isinta M Elijah; Endawoke Amsalu; Xuening Jian; Mingyang Cao; Eric K Mibei c; Danvas O Kerosi; Francis G Mwatsahu; Wei Wang; Faith Onyangore; Youxin Wang
Limited data is available on the coronavirus disease 2019 (COVID‐19), critical illness rate, and in‐hospital mortality in the African setting. This study investigates determinants of critical illness and in‐hospital mortality among COVID‐19 patients in Kenya. We conducted a retrospective cohort study at Kenyatta National Hospital (KNH) in Kenya. Multivariate logistic regression and Cox proportional hazard regression were employed to determine predictor factors for intensive care unit (ICU) admission and in‐hospital mortality, respectively. In addition, the Kaplan‐Meier model was used to compare the survival times using log‐rank tests. As a result, 346 (19.3%) COVID‐19 patients were admitted to ICU, and 271 (15.1%) died. The majority of those admitted to the hospital were male, 1,137 (63.4%) and asymptomatic, 1,357 (75.7%). The most prevalent clinical features were shortness of breath, fever, and dry cough. In addition, older age, male, health status, patient on oxygen (O2), oxygen saturation levels (SPO2), headache, dry cough, comorbidities, obesity, cardiovascular diseases (CVDs), diabetes, chronic lung disease (CLD), and malignancy/cancer can predicate the risk of ICU admission, with an area under the receiver operating characteristic curve (AUC‐ROC) of 0.90 (95% confidence interval [CI]: 0.88–0.92). Survival analysis indicated 271 (15.1%) patients died and identified older age, male, headache, shortness of breath, health status, patient on oxygen, SPO2, headache, comorbidity, CVDs, diabetes, CLD, malignancy/cancer, and smoking as risk factors for mortality (AUC‐ROC: 0.90, 95% CI: 0.89–0.91). This is the first attempt to explore predictors for ICU admission and hospital mortality among COVID‐19 patients in Kenya